Village Audiology

Audiology • Batavia, NY • 2 (Batavia and Lancaster) locations

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About

Village Audiology operates offices in Batavia and Lancaster, New York, providing complete hearing tests, digital hearing aids with customized programming, hearing aid repairs and batteries, and custom ear protection including swim plugs and musician plugs. Licensed audiologists offer custom-fit, programmable hearing aids and have served the community since 1993.

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Clinic Type

Audiology

Address

Batavia Office, 39 Ellicott Street, Batavia, NY 14020; Lancaster Office, 56 Church Street, Lancaster, NY 14086

Phone

585.344.4363 and 716.681.6722 (Batavia and Lancaster offices)

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

http://www.villageaud.com/

Services Offered

Complete hearing tests
Digital hearing aids and customized programming
Hearing aid repairs and batteries
Custom ear protection, including swim plugs and musician plugs

Team

Georgia and Jim Harter — Licensed audiologists

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Lakeside Audiology & Hearing Solutions (Batavia): 4.9/5 from 30 reviews (Lakeside Audiology & Hearing Solutions) (30 (Lakeside) / 5 (HealthyHearing))
Village Audiology (Batavia): 5.0/5 (10)
Miracle-Ear (Batavia): 3.6/5

Patients praise

Improved sound clarity and quality for many users
Effective for conversations and streaming audio
Positive local audiology office experiences in Batavia for personalized fitting and service

Common complaints

Complaints regarding connectivity issues with smartphone apps
Technical support difficulties (no direct phone support, unresponsive email)
Hardware reliability concerns (charging issues, battery replacement, device failure)
High cost of devices with perceived lack of long-term support

"Her experience and mine has been outstanding during the entire procedure of obtaining hearing aids. Emily has been very patient explaining every aspect of the entire hearing process."

— Lakeside Audiology Patient Review

"The hearing aids are fine paid over $6000 for them. My complaint is the phone app is constantly disconnecting. Following the directions to reset everything is no help."

— Phonak Customer Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].