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Total Wellness Urgent Psychiatric Care Clinic, Bastrop

Total Wellness Urgent Psychiatric Care Clinic

Urgent Care • Bastrop, LA • 2 (Bastrop and Monroe, LA) locations

About

Total Wellness is a psychiatric and behavioral health clinic in Bastrop and Monroe, Louisiana, offering medication management, telehealth, and face-to-face services. The walk-in clinic provides resources and referrals for mental health needs and accepts most major insurance plans.

Clinic Type

Urgent Care

Address

Bastrop and Monroe, LA (Physical locations not fully specified on page)

Phone

318-598-5040

Email

totalwellnessupcc@gmail.com

Opening Hours

Office Hours vary by location; multiple entries show 8:00 AM - 5:00 PM and 8:00 AM - 1:00 PM; some days Closed

Telehealth

Yes, telehealth and Healow telemedicine platforms referenced

Emergency Care

Not specified

Services Offered

—

Technology & Equipment

  • Telehealth
  • Healow patient portal
  • HEALOW apps
  • Healow provider connectivity

Team

  • Dr. Williams, Board certified nurse practitioner; practices for 20+ years — Psy.D., APRN, PMHNP-BC
  • Daphne White, MSN; Post-Master’s Certificate in Psychiatric Mental Health — APRN PMHNP-BC FNP-C

Insurance & Payment

  • Aetna
  • Aetna Better Health
  • Aetna Medicare
  • Amerihealth LA
  • Blue Advantage VHP
  • Blue Cross Blue Sheild
  • Cigna
  • Healthy Blue Medicaid
  • Humana
  • Louisiana Healthcare Connections Medicaid
  • Medicare Of Louisiana
  • United Healthcare Medicaid
  • United Healthcare of all States
  • Vantage Health Plan Inc
  • Vantage Medicare
  • Blue Cross Blue Shield

Don’t see your insurance? Call to inquire

Not specified in text

Languages Spoken

  • English
  • Not specified in text

FAQs

What services are offered?

Psychiatric and behavioral health clinic with medication management; telehealth and face-to-face services; walk-in clinic with resources and referrals.

What services are provided?

A psychiatric and behavioral health clinic offering medication management, telehealth and face-to-face services, walk-in access, resources and referrals as needed.

How do I start televisit?

Three easy steps: fill questionnaire and vitals, click Start televisit to enter virtual waiting room, doctor will see you.

Insurance coverage?

Most major insurers are accepted; if not seeing your plan, call to inquire.

How to contact?

Call 318-598-5040 or email totalwellnessupcc@gmail.com; use the Contact Us form on the site.

Where are the clinics located?

Virtual and Walk-In Mental Health Clinics in Bastrop and Monroe, LA.

Hours of operation?

Office hours shown include multiple daily time slots (e.g., 8:00 AM – 5:00 PM and 8:00 AM – 1:00 PM on select days); exact schedule per location not fully specified.

Awards & Accreditations

  • ANCC
  • AANP accreditation noted

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Total Wellness Care Clinic (Company Website): 5/5 stars (highlighted on company website) (not explicitly stated (multiple individual testimonials))

Patients praise

  • caring, attentive, and kind medical providers
  • easy and efficient appointment scheduling, including online/same-day options
  • friendly and professional staff atmosphere
  • convenient and accessible care services

Common complaints

  • allegations of dishonesty and lack of informed consent
  • perceived condescending or untrustworthy attitude from medical staff

"She is the best doctor I’ve ever had! She is always there for me anytime I need her."

— Patient review, LocalityBiz

"The doctor is dishonest, condescending and untrustworthy."

— Patient review, LocalityBiz

"The doctor is amazingly attentive, polite and I never feel rushed."

— Patient testimonial, Total Wellness Care Clinic website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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