Norton Children's Medical Group – Fern Creek | Louisville, ...

Pediatrics • Bardstown, KY

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About

Norton Children’s Medical Group – Fern Creek is part of Norton Children’s, a nonprofit pediatric healthcare system in Louisville, Kentucky, affiliated with Norton Healthcare. The group focuses on pediatric services and operates under Norton Children’s Hospital umbrella with locations in Louisville and surrounding areas, including Fern Creek. Norton Children’s provides specialized pediatric care (cancer, heart, neurology, neurosurgery, orthopedics, and more) and has offices and clinics across Louisville and Southern Indiana. For Fern Creek-specific details (services, providers, hours), contact Norton Children’s directly or visit nortonchildrens.com.

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Clinic Type

Pediatrics

Address

Norton Children’s Medical Group – Fern Creek, Bardstown Road near Fern Creek Elementary School and Fern Creek High School

Phone

Not provided in extracted text

Email

—

Opening Hours

Weekdays with evening hours and Saturday morning visits; exact hours not provided

Website

https://nortonchildrens.com/locations/loc0000191859/

Telehealth

Norton eCare offers telehealth for nonurgent concerns via Norton MyChart; available to patients ages 2 and older in KY or IN

Emergency Care

Not specified

Services Offered

Pediatric care
Well-child exams
Immunizations
Same-day sick visits
Minor pediatric urgent care
Newborn care
Adolescent health care
Developmental screenings
Hearing and vision screenings
Chronic condition management
Asthma care
Lung-function testing
Sports, school and camp physicals
Behavioral health
Nutrition guidance
Growth monitoring
On-site lab work
Minor injury care
Newbie Nights
Food Pantry on-site (nutrition/food support)
On-site pediatric specialists access

Technology & Equipment

On-site lab services
Developmental, hearing and vision screenings

Team

Pediatricians at Norton Children’s Medical Group – Fern Creek, Board-certified pediatricians — Medical Providers

Insurance & Payment

Medicare
Medicaid
Most major commercial insurance plans

Copays or fees due at time of service; financial assistance and payment plans available for qualified families

Self-pay, Credit/debit cards, Insurance copays at time of service, copays, fees, payment plans, financial assistance

Financing: Payment plans; Financial assistance for families who qualify

Languages Spoken

English

Pricing

Typical visit cost range for self-pay: $100–$250
Copay/fees due at time of service varies by insurance
Additional charges may apply for labs/X-rays

Current Offers

Newbie Night events for new parents/newcomers — Free to attend (event)

FAQs

What ages do your pediatricians see?

Birth through young adulthood, typically up to age 18 or 21 depending on provider

What should I bring to my child’s appointment?

Photo ID for the parent or guardian; current insurance card(s); form of payment (credit/debit or cash for copays/fees); medication list with dosages; relevant medical records; guardianship documents if changed; you can upload many documents through Norton MyChart.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD/Vitals (for Dr. Robert Smith): 5.0/5.0 (2 ratings) (2 ratings, 1 written review)

Patients praise

Highly skilled and caring individual pediatricians (e.g., Dr. Khan, Dr. Smith)
Positive, long-term relationships with providers
Knowledgeable and helpful medical staff (nurses/doctors)

Common complaints

Difficulty scheduling same-day sick appointments
Long wait times on the phone for scheduling
Unprofessional administrative and front-desk staff perception
Strict adherence to appointment arrival rules leading to denied visits
Inconsistent quality of care reported by some patients

"Dr Khan is amazing hands down one of the best pediatricians in Louisville but due to the staff at the front desk... I will be finding another doctor for my kids."

— LocalityBiz Review

"Dr. Smith cares about people, he is great with children, and most importantly, he is an exceptional doctor."

— Vitals Review

"Since Norton took over I have never been unable to get a same day sick appointment and always end up having to go to immediate care. It’s a shame because the doctors and nurses have been very helpful and provide great care."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Dr. Sayeed U Khan, D.O. - Louisville, KY - Pediatrics - Schedule Appointment — Mar 31, 2026
Norton Community Medical Associates - Fern Creek | Norton Healthcare — Oct 1, 2024
Dr. Mary E Knights, MD - Louisville, KY - Pediatrics - Schedule Appointment — Nov 4, 2025
Norton Children’s asking for input on new pediatric care campus — Feb 14, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.