MaineHealth Gastroenterology Rockport
Gastroenterology • Bar Harbor, ME
About
MaineHealth Pen Bay Hospital (Pen Bay Medical Center) is a nonprofit, 106-bed community hospital in Rockport, Maine, part of the MaineHealth system. It offers a wide range of services and supports community health through education classes, screenings, events, and outreach. The hospital supports more than 30 specialty areas, including emergency care, primary care, and obstetrics/gynecology, and is a designated stroke center with recognition from the American Heart Association/American Stroke Association. It has a care team of over 1,100 and collaborates within the MaineHealth network for comprehensive care, including access to specialists, home health, hospice, and senior care services. For Gastroenterology or digestive care specifically, the hospital is part of a larger system (MaineHealth Medical Group) that includes 102+ physicians and advanced practitioners across more than 2,000 providers, offering broad GI and digestive health services within the network. If Bar Harbor is the reference point, Pen Bay serves mid-coast Maine communities and is connected to MaineHealth’s broader GI services. Contact: 207-301-8000 or 207-921-8491.
Clinic Type
Gastroenterology
Address
4 Glen Cove Dr. Suite 10 Rockport, ME 04856
Phone
207-301-5970
childcare@penbayhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Eric Elton): 3.0/5 (17 ratings (1 review shown))
- Healthgrades (Dr. Steven Rogers): 4.1/5 star rating (21 reviews)
- Birdeye (MaineHealth Gastroenterology - Biddeford): 3.4/5 (5 reviews (Google: 5))
- WebMD (Dr. John Bancroft): 5.0/5 (7 ratings)
- Healthgrades (Dr. Neil Smith): (Overall patient satisfaction indicated as very high; recommendation 5/5) (Not stated in snippet)
- US News/Press Ganey (Dr. Joseph J. Minissale): Overall patient experience score based on (5/5 shown) (50 reviews (26 within last 12 months))
Patients praise
- Caring/competent providers and good bedside manner
- Explained conditions and treatments clearly; listened to patient concerns
- Staff/nurse communication praised (including specific nurses/MA in at least one review)
Common complaints
- Difficulty scheduling/long wait for appointments (need 2-3 months advance; may end up going to ER)
- Some patients felt visits were not attentive, didn’t review prior tests/records, and left feeling uncertain/confused
- Perceived dismissiveness or mismatch of care (e.g., told to try fiber/lifestyle changes despite specific motility issue; follow-up delays)
"“I were very disappointed with my visit with him. He was not attentive enough to my concerns. He didn’t go over my prior tests and medical records that were provided.”"
— WebMD review excerpt for Dr. Eric Elton"“Outstanding doctor! Dr. Rogers has great bedside manner and competent all around for his field.”"
— Healthgrades review excerpt for Dr. Steven Rogers"“The big problem is the practice in general. It is impossible to get an appointment if you are sick… Appointments must be made at minimum 2-3 months in advance.”"
— Healthgrades review excerpt for Dr. Steven RogersSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MaineHealth Pen Bay and Waldo Hospitals Issue Annual Report | MaineHealth — Feb 1, 2026
- Emma Hall, MD, Joins MaineHealth Pen Bay Hospital Hospitalist Medicine Department | MaineHealth — Nov 1, 2025
- MaineHealth Cardiology Rockport to Launch In-Person Advanced Heart Failure Program - Shop Midcoast Villager — Feb 17, 2026
- MaineHealth Pen Bay and Waldo Hospitals Announce New Cardiac Rehab Program | MaineHealth — Sep 1, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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