Powell Recovery Center

Substance Abuse Rehabilitation Facilities • Baltimore, MD • Since 1994

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About

Powell Recovery Center is a Baltimore-based nonprofit alcohol and drug treatment center with 30+ years of service (founded 1994). It operates with ACHC accreditation and emphasizes “Treatment on Demand,” offering rapid medical evaluation, withdrawal management, psychiatric services, medical care, and residential treatment placement. The center provides services in outpatient and inpatient settings, supports dual diagnosis, and operates from two offices in Baltimore (HQ at 14 S Broadway, Baltimore, MD 21231). Mission: transform lives in underserved Baltimore communities by delivering immediate, compassionate addiction treatment. Contact: info@prcinc.org; Phone: (410) 276-1773.

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Clinic Type

Substance Abuse Rehabilitation Facilities

Address

14 South Broadway, Baltimore, MD 21231

Phone

(410) 276-1773

Email

info@prcinc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://prcinc.org/

Emergency Care

If you are experiencing a medical emergency or behavioral health crisis, please call 911 or go to the nearest emergency room.

Services Offered

Substance Abuse Treatment
Residential Treatment
Outpatient Treatment
Withdrawal Management
Mental Health Clinic
Group Counseling
Individual Therapy
On-demand treatment
24-hour access
Case Management
Housing options
Evening and weekend treatment
On-campus Outpatient Mental Health Clinic (OMHC)
Rapid access to psychiatrist
Medication management

Team

Powell Recovery Center Team, null — Staff

Insurance & Payment

—

Languages Spoken

—

Current Offers

Treatment on Demand — null (expires null)

FAQs

What is Treatment on Demand?

A service that allows starting recovery within 24 hours of the first call.

What are Powell Recovery Center's treatment modalities and services?

Powell Recovery Center provides medical evaluation, withdrawal management, and a range of treatment options including Group Treatment, Individual Therapeutic, and Personalize Care Management, plus access to psychiatric services when needed.

Do they offer same-day or rapid access to care?

Yes, PRC emphasizes rapid engagement and, in most cases, can schedule you for help within 24 hours.

Do they offer Treatment on Demand?

Yes, Powell Recovery Center offers Treatment on Demand, with alcohol and drug treatment available and recovery start within 24 hours of the first call.

Is there dual diagnosis treatment available?

Yes, there is Dual Diagnosis Treatment with access to an on-campus Outpatient Mental Health Clinic (OMHC) and rapid access to psychiatry and ongoing medication management.

What about housing and treatment options?

They offer Residential Treatment with safe housing, daily meals, and swift case management, along with flexible housing options including remaining at home or living in supportive housing units; evening and weekend treatment may be available for those who are working or in school.

Are services available free in some cases?

The facility states that the Public Health System is not enough to help in recovery and that PRC can provide services for free in many cases.

How can I contact Powell Recovery Center?

You can contact them via their website and the listed phone number; the site includes various contact pages and a general contact email.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Rehab.com: 4.21/5 (102)
Birdeye: 3/5 (2)

Patients praise

empathic, compassionate, and caring staff members identified by name
effective comprehensive support system for addiction and mental health
practical assistance provided such as clothing, meals, and life skills training
long-term sobriety outcomes for some graduates

Common complaints

complaints regarding staff communication and sensitivity
allegations of failure to follow proper protocols or curriculum
reports of playing favorites and poor treatment of clients
claims of excessive issues or subpar care experienced by some individuals

"This is the absolute worst place for recovery in the Continental U.S. The faculty does not follow curriculum, they play favorites, they treat clients like dogs. The clinical director is a clueless coward."

— Birdeye user review

"Customer testimonials highlight Powell Recovery Center, Inc. as a transformative force in addiction and mental health treatment. ... Many clients emphasize the program's effectiveness in addressing both substance abuse and co-occurring mental health conditions."

— Wheree (summary of testimonials)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].