BenchMark Physical Therapy
Physical Therapy • Athens, TN
About
BenchMark Physical Therapy in Athens, TN offers physical therapy, occupational therapy, manual therapy, hand therapy, and specialized services including geriatric therapy, dry needling, and work and industry therapy. Located at 311 Congress Parkway North, the clinic provides individualized treatment with services such as exercise, manual therapy, electrical stimulation, and home exercise programs.
Clinic Type
Physical Therapy
Address
311 Congress Parkway North Ste 800, Athens, Tennessee 37303
Phone
(423) 744-0890
telehealth@urpt.com
Opening Hours
7:00 am to 6:00 pm
Telehealth
https://www.benchmarkpt.com/what-to-expect/telehealth/
Services Offered
Insurance & Payment
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We work with most major insurance providers. Coverage varies; call to confirm in-network status and self-pay options.
Self-pay, In-network insurance, Credit/debit card
Languages Spoken
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Pricing
FAQs
What should I expect at my first physical therapy appointment?
During your first visit, your physical therapist will perform an initial evaluation, discuss your plan of care, and set goals. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. At this appointment, the frequency and duration of your treatment will be determined.
What should I bring to my first physical therapy appointment?
On your first visit, you’ll need to bring your physician referral or prescription (if applicable), your insurance card, registration forms, ID, and co-payment (if applicable). You may also bring a change of clothes.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (BenchMark Physical Therapy): 4.9 out of 5 stars (239 reviews)
- Yelp (CORA Physical Therapy): 4.5 out of 5 stars (referenced) (Not explicitly stated)
- Healthgrades (Individual Provider): 5.0 out of 5 stars (3 ratings)
Patients praise
- Knowledgeable, professional, and caring clinical staff
- Effective pain relief and improved mobility outcomes
- Upbeat, welcoming, and family-like atmosphere in some clinics
- Clear explanations of exercises and personalized treatment plans
Common complaints
- Issues with administrative processes such as late insurance filing and billing concerns
- Occasional reports of unprofessional or unhelpful front desk communication
"I have been to many physical therapy facilities in my life; this is the first one where I felt like they really cared about me rather than it being just a job and going through the motions."
— Ratings.MD (CORA Physical Therapy Athens)"I have been a patient here for 2 different things. My back and my knee. I cannot say what a wonderful place this is. The people are so nice- and throughout therapy- the pain in my back and my knee are gone."
— Birdeye (BenchMark Physical Therapy)"When they failed to file the invoices to the insurance company on time; they sent us an invoice for almost $7,000!"
— Birdeye (BenchMark Physical Therapy)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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