Aspen Family Care

Urgent Care • Aspen, CO

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About

Aspen Family Care (AFC) is a private healthcare provider offering urgent care-style services for infants, children, adolescents, and adults. Based in Littleton/Highlands Ranch, Colorado, AFC operates four US offices and emphasizes accessible, family-centered care. Key details: - Industry: Healthcare (Family care/urgent care) - Locations: 4 offices in Colorado (notably 9331 S Colorado Blvd, Littleton/Highlands Ranch area) - Services: Care for infants through adults (family-focused primary/urgent care) - Contact: 303-471-4711 - Website: aspenfamilycare.com

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Clinic Type

Urgent Care

Address

Aspen Family Care, Highlands Ranch, Colorado

Phone

303-471-4711

Email

page@aspenfamilycare.com

Opening Hours

Weekdays 7:30am-5:00pm, Saturdays 8:00am-12:00pm

Website

https://www.aspenfamilycare.com/urgent-care

Emergency Care

Emergency department at local hospital for life-threatening conditions; Aspen Family Care provides urgent care for non-life-threatening issues; 24-hour emergency lookups not explicitly stated; care coordination to speed access to hospitals

Services Offered

Urgent care
acute illness care
injury care
non-surgical fracture treatment
stitches/laceration care
triage consultation
care coordination with specialists and hospitals

Insurance & Payment

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Languages Spoken

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FAQs

What is urgent care?

Urgent care medicine is medical care given on an outpatient basis for acute illness or injury, between primary care and emergency services.

When should I use urgent care instead of an ER?

Urgent care is for conditions not immediately life-threatening; emergencies should go to a hospital emergency department.

Are most urgent care visits managed without an urgent care facility visit?

Yes, many urgent care needs can be managed by your usual providers and do not require visiting an urgent care facility.

What are Aspen Family Care hours?

Office hours are 7:30am-5pm on weekdays and 8am-12pm on Saturdays.

What should I do if I’m unsure whether my issue is urgent?

Call and request to speak to a triage professional who can help determine urgency.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Aspen Family Care (Highlands Ranch): 4.5/5 (735 (Google Reviews))
AFC Urgent Care (Burke, VA): 4.5/5 (1,459)
American Family Care (Corporate/General): 1.0/5 (3 reviews, 104 complaints)

Patients praise

High quality of medical care and thoroughness of providers
Attentive, knowledgeable, and caring medical staff
Efficient online check-in and booking processes
Clean, modern, and well-maintained facilities
Positive bedside manner and effective diagnostic communication

Common complaints

Dissatisfaction with front desk communication and appointment scheduling
Billing policies and unpaid balance issues impacting patient access
Poor complaint resolution rates at corporate-level entities named American Family Care
Variable experiences with provider responsiveness and clinical follow-up

"Patients consistently praise the quality of medical care and thoroughness of providers at Aspen Family Care, highlighting attentive and knowledgeable doctors and helpful staff. However, some serious recurring issues include dissatisfaction with front desk communication and appointment scheduling difficulties."

— DougCo Social Directory

"Very disappointing respiratory issue chronic condition. Doctor prescribed steroid and never sent to pharmacy. Now AFC wants to have me come back... I will struggle til I see my pulmonary doctor on Wednesday."

— Birdeye (AFC Urgent Care Burke)

"If I could give 10 stars I would. Amazing experience. The entire experience with this urgent care was better than most doctor’s offices I have been to. Very impressed!!!"

— AFC Urgent Care Arden Patient Testimonials

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.