Aspen Valley Health

Behavioral Health • Aspen, CO • Since 1891 • 1 main behavioral health service location (within AVH) locations

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About

Aspen Valley Health is a government-affiliated not-for-profit health system based in Aspen, Colorado, with a history dating back to 1891. It operates a critical access hospital and level III trauma center, plus clinics and provider networks in Aspen, Snowmass, Basalt, and the Midvalley. The system offers comprehensive medical services across more than 25 specialties, with notable strength in orthopaedics and sports medicine through a partnership with The Steadman Clinic. While primarily focused on general medical care and wellness, its homepage positions behavioral health as part of its overall whole-person care approach, aiming to support lifelong health and wellbeing for the community.

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Clinic Type

Behavioral Health

Address

Aspen Valley Health (Behavioral Health services)

Phone

9709251120

Email

contact-us@aspenvalleyhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://aspenvalleyhealth.org/services/behavioral-health/

Telehealth

Yes; referrals to comprehensive psychiatric telehealth via Vail Health Behavioral Health

Emergency Care

24/7/365 crisis support via Aspen Hope Center; emergency department collaboration with local organizations; 844-493-TALK for crisis (text TALK to 38255)

Services Offered

Behavioral Health
Outpatient care
Inpatient care
Crisis care
Psychiatric telehealth referrals
One-on-one psychotherapy
Adult psychotherapy
Cognitive behavioral therapy
EMDR services
Bilingual Spanish-speaking provider
Referral coordination with Vail Health Behavioral Health
Emergency department collaboration
Aspen Hope Center collaboration
Crisis services
Trauma-focused therapy (implied)

Technology & Equipment

Telehealth
EMDR
Cognitive behavioral therapy
Psychiatric telehealth referrals
EpicCareLink (for internal systems)

Team

Behavioral health team at AVH, Licensed Clinical Social Workers — Team of behavioral specialists in Primary Care clinic

Insurance & Payment

All forms of health insurance

All forms of health insurance accepted

Insurance, Self-pay

Languages Spoken

English
Spanish (bilingual provider)

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

US News & World Report; Birdeye/Google: 94% willingness to recommend (US News); 4.9/5 stars for ER (Birdeye) (605 reviews for ER)
Vivian Health: 4.2/5 stars (Vivian Health) (19 reviews (Vivian Health))

Patients praise

professional and skilled nursing/medical staff
efficient care and short wait times in emergency services reported by some patients
high patient satisfaction scores for inpatient experiences
positive feedback regarding obstetric and surgical care

Common complaints

concerns regarding billing practices and payment policies
isolated allegations of medical negligence or misdiagnosis
inconsistent patient experiences in the emergency room (e.g., communication issues, bedside manner)

"Amazing staff, took care of my immediate emergency needs. From my initial point of contact at reception to all the nurses and the doctor five star service across the board."

— Birdeye user review

"What a shameful facility, I called 21 times and talked half a dozen people to arrange an appointment, but never worked."

— Medicals-Health user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.