PrimaryPlus
Primary Care • Ashland, KY • Since 1983 • 1 location (Ashland) locations
About
PrimaryPlus is a nonprofit Federally Qualified Health Center network based in Vanceburg, KY, operating since 1983. It provides comprehensive, affordable primary care and related services across its 3 offices in northeastern Kentucky. Key offerings include primary care for the entire family, dental, pharmacy, women’s health, and counseling, with on-site pharmacies and a focus on accessible care close to home. The organization emphasizes friendly providers, a broad service range, and affordable payment options. Contact: 877-796-3029; info@primaryplus.net. Locations: 211 KY 59, Vanceburg, KY 41179 (HQ) and additional sites in Vanceburg.
Clinic Type
Primary Care
Address
432 16th St., Ashland, KY 41101
Phone
Pediatric Phone: 606-833-6750
info@primaryplus.net
Opening Hours
Monday-Thursday: 8:00 AM–6:00 PM; Friday: 8:00 AM–5:00 PM; *Lunch 12:00–1:00 PM; sometimes different hours noted for pediatrics entrance
Telehealth
Not explicitly stated
Emergency Care
If emergency, call 911 or go to the nearest emergency room; KDMC contact 606-408-4000
Services Offered
Technology & Equipment
Team
Insurance & Payment
Sliding Fee Scale offered for those with no insurance or underinsured; up to 75% discount based on application approval
Sliding fee scale, Insurance, Cash, Credit/Debit, Medicare, Medicaid, Commercial Insurance, Credit/Debit (assumed as standard)
Languages Spoken
—
Pricing
FAQs
What services are offered?
Family health, pediatrics, women’s health, counseling and an on-site pharmacy; osteopathic manipulation services available.
Is there an insurance/affordability program?
PrimaryPlus accepts most insurance, Medicare, Kentucky Medicaid, OH Medicaid (CareSource & Molina). Sliding Fee Scale available for uninsured/underinsured.
What are the office hours for PrimaryPlus Family Health (Ashland)
Family Health Office Hours: Monday-Thursday 8:00 AM–6:00 PM; Friday 8:00 AM–5:00 PM; Pediatric Office Hours: Monday-Friday 8:00 AM–5:00 PM; Pharmacy Office Hours: Monday-Thursday 8:30 AM–6:00 PM, Friday 8:30 AM–5:00 PM (closed daily for lunch noon–1 PM).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (PrimaryPlus-Ashland Pharmacy): 5 out of 5 stars (3 reviews)
Patients praise
- Friendly, helpful, and funny staff
- Clean facilities
- Efficient pharmacy services, including home delivery options
- Prompt return calls noted by some patients
Common complaints
- Concerns regarding mental health care and medication management
- Reports of unresponsiveness or lack of follow-up from some staff/providers
- Disrespectful or dismissive demeanor perceived by some patients
"Amazing staff with prompt return calls and or recommendations for outside care. Dr Morgan and front staff are amazing."
— LocalityBiz User Review"They prescribe you a medication for mental health and then abruptly stop it knowing it causes severe withdrawals... Most doctors I’ve seen don’t seem to listen to concerns and are very in and out and disrespectful."
— LocalityBiz User Review"Very helpful answers any questions you have and very nice people that work there and has a friendly person that delivers right to your door"
— Birdeye/LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- PrimaryPlus Ashland | Family Health, Pharmacy & More — Feb 21, 2026
- Family Health - PrimaryPlus — Jul 11, 2025
- PrimaryPlus Vanceburg | Family Health, Pharmacy & More — Feb 21, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other primary care clinics in Ashland, or search the full directory by insurance, ratings, and more.