PrimaryPlus

Pharmacy • Ashland, KY • Since 1983

About

PrimaryPlus is a nonprofit Federally Qualified Health Center network based in Vanceburg, KY, operating since 1983. It provides comprehensive, affordable primary care and related services across its 3 offices in northeastern Kentucky. Key offerings include primary care for the entire family, dental, pharmacy, women’s health, and counseling, with on-site pharmacies and a focus on accessible care close to home. The organization emphasizes friendly providers, a broad service range, and affordable payment options. Contact: 877-796-3029; info@primaryplus.net. Locations: 211 KY 59, Vanceburg, KY 41179 (HQ) and additional sites in Vanceburg.

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Clinic Type

Pharmacy

Address

432 16th St, Ashland, KY

Phone

606-385-2081

Email

info@primaryplus.net

Opening Hours

Pharmacy Office Hours: Monday-Thursday 8:30 AM – 6:00 PM, Friday 8:30 AM – 5:00 PM (Closed Daily for Lunch Noon–1 PM)

Website

https://primaryplus.net/locations/ashland/

Emergency Care

If there is an emergency, call 911 or go to the nearest emergency room. KDMC Labor & Delivery after-hours contact: 606-408-2152.

Services Offered

family health
pediatrics
women’s health
counseling
on-site pharmacy
Osteopathic Manipulation Services
pharmacy services
medical services

Team

Andrea Dyer-Steele — PharmD
Cathy Newton — RPh
Nathan Curnutte — PharmD

Insurance & Payment

Medicare
Kentucky Medicaid

PrimaryPlus accepts most insurance, Medicare, all Kentucky Medicaid plans, OH Medicaid (CareSource & Molina) with a sliding fee scale for those without insurance or underinsured.

Sliding fee scale, Cash, Check, Credit/Debit if accepted by Pharmacy

Languages Spoken

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FAQs

What is the main entrance address?

MAIN ENTRANCE IS LOCATED ON 17th St.

What is the pediatric entrance address?

PEDIATRIC ENTRANCE is LOCATED ON 16th St.

What are the pharmacy hours?

Pharmacy Hours: Monday-Thursday 8:30 AM–6:00 PM, Friday 8:30 AM–5:00 PM; closed daily for lunch 12:00–1:00 PM.

What is the contact number for after-hours prenatal calls?

After Hours & Weekend Call For Prenatal Patients ONLY: KDMC Labor & Delivery at 606-408-2152.

What is the after-hours contact for family health and pediatric calls?

After Hours Or Weekend Call For Family Health: 606-324-0128; For Pediatric ONLY: 606-833-6750. Calls will be returned by the on-call medical provider.

Social Media

Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/LocalityBiz (Pharmacy): 5/5 stars (Pharmacy) (3 reviews (Pharmacy))
LocalityBiz (General medical services): Mixed (ranging from 1 to 5 stars)

Patients praise

Friendly and attentive staff members
Clean facility environment
Helpful pharmacy services with home delivery options
Positive experiences with specific OB/GYN and primary care providers

Common complaints

Disappointment with mental health services and providers
Concerns regarding abrupt discontinuation of medication without proper weaning
Difficulty reaching doctors or receiving return calls for concerns
Perceived dismissiveness or lack of listening from some medical staff

"Amazing staff with prompt return calls and or recommendations for outside care. Dr Morgan and front staff are amazing."

— LocalityBiz review

"What a joke of a place! ... They prescribe you a medication for mental health and then abruptly stop it knowing it causes severe withdrawals not even telling you to wean off it."

— LocalityBiz review

"Very helpful answers any questions you have and very nice people that work there and has a friendly person that delivers right to your door."

— Birdeye/LocalityBiz Pharmacy review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].