MAHEC Internal Medicine
Internal Medicine • Asheville, NC
About
MAHEC Internal Medicine in Asheville, NC provides comprehensive care for adults including diagnosis and management of chronic conditions, urgent care with same-day and next-day sick visits, and preventive services such as Pap smears, immunizations, and cancer screenings. The practice offers on-site laboratory and x-ray capabilities, bone density screening, retinal screening for diabetic patients, an endocrinology clinic, minor procedures, and 24/7 on-call coverage.
Clinic Type
Internal Medicine
Address
MAHEC Internal Medicine 123-A Hendersonville Road Asheville, NC 28803
Phone
(828) 771-3500
AskTalent@mahec.net
Opening Hours
Monday-Friday 8:00am - 5:00pm
Telehealth
Telehealth Appointments available (FollowMyHealth)
Emergency Care
24/7 on-call coverage (just call the office and press the option to reach the answering service)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
Note about prescribing on first visit or after hours?
Please note that we do not prescribe controlled substances on the first visit or after hours.
What are the practice hours?
Monday-Friday 8:00am - 5:00pm.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Carolina Internal Medicine Associates (Birdeye): 4.5 out of 5 stars (365 reviews)
- MAHEC Internal Medicine (Birdeye): 3.3 out of 5 stars (30 reviews)
- Dr. Jennifer Wilhelm (Healthgrades): 4.5 out of 5 stars (34 ratings)
- Dr. Thomas A. Starnes (Vitals): 5.0 out of 5 stars (71 ratings)
Patients praise
- Providers described as professional, knowledgeable, and thorough
- Good bedside manner, with many patients feeling heard and respected
- Effective treatment and accurate diagnoses
- Clean and calm office environments
- Punctuality by support staff in specific practices
Common complaints
- Difficulty reaching office staff and long phone wait times
- Issues with administrative processes, including records transfers and appointment scheduling
- Reports of poor bedside manner from some providers (e.g., dismissing patient concerns, being rude)
- Extended wait times for appointments
- Dissatisfaction with support staff performance (e.g., nursing or medical assistants)
"Patients consistently commend Dr. Thomas Alan Starnes for his thorough, knowledgeable, and professional approach to care, as well as his ability to explain medical issues clearly and patiently."
— Vitals"I was a patient of their's for four years+. I decided to check out another practice. When that practice asked for my records from them, they canceled my next appointment without letting me know... Terrible customer service."
— Birdeye (Carolina Internal Medicine Associates)"Dr. Erway is a kind, caring, and extremely bright physician. She diagnosed a GI issue for my wife that had eluded GI specialists and other doctors for 10 months."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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