Artesia General Hospital

Urgent Care • Artesia, NM

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About

Artesia General Hospital is a nonprofit health system based in Artesia, New Mexico, with locations in Artesia, Carlsbad, and Roswell. It offers a range of services including walk-in care, emergency services (ER), primary care, orthopedics, and behavioral health. For urgent, non-life-threatening needs, a walk-in clinic is typically appropriate, while the ER handles emergencies requiring immediate, potentially life-saving care. If you’re deciding between Walk-In Clinic vs. ER at Artesia General, use a walk-in visit for mild to moderate illnesses or injuries that do not require emergency intervention; go to the ER for severe symptoms, chest pain, stroke-like signs, severe injury, or any situation deemed life-threatening.

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Clinic Type

Urgent Care

Address

Memorial Family Practice Walk-In Clinic at 702 N. 13th St., Artesia, NM

Phone

575-746-3119

Email

foundation@artesiageneral.com

Opening Hours

Walk-In Clinic: Monday–Friday 7:00 am–5:00 pm (noon hour service available); ER: 24/7

Website

https://artesiageneral.com/walk-in-clinic/

Emergency Care

ER handles serious and life-threatening conditions, 24/7 with trained professionals and advanced equipment

Services Offered

Urgent Walk-In Clinic
Emergency Room (ER)

Insurance & Payment

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Languages Spoken

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FAQs

What is the difference between the Urgent Walk-In Clinic and the ER?

The Urgent Walk-In Clinic is for non-emergency, prompt care, while the Emergency Room is for serious or life-threatening conditions and operates 24/7.

When should I go to the ER versus the Walk-In Clinic?

Go to the ER if you are experiencing a medical emergency that could be life-threatening or cause permanent harm. For less severe conditions, the Walk-In Clinic is often the most appropriate and efficient choice.

What are the hours of operation for Memorial Family Practice?

Open Monday – Friday from 7 am – 5 pm (noon hour included).

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Vivian Health: 4.3/5 (9 reviews)
Medicare Patient Experience Survey: 81% to 90% (based on specific categories) (Not explicitly stated total count)

Patients praise

Quick wait times for walk-in services
Friendly and respectful staff
Effective coordination of care in emergency settings
Convenience of onsite imaging and labs
Strong patient recommendation rates for inpatient care

Common complaints

Some lower scores in specific metrics like noise in hospital environment
Patient experience rating reported below national average in some metrics
Specific concerns regarding hospital-acquired conditions like pressure sores

"Absolutely wonderful experience! I was checked in and seen by a provider in under 10 minutes. It is rare to find such quick, high-quality care these days. 5 stars all the way!"

— Memorial Family Practice patient

"I was seen very quickly upon arrival at the ER. I had total confidence in the caregivers treating me and was impressed at the number of doctors and nurses coordinating my care."

— AGH patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].