CareWell Urgent Care
Urgent Care • Arlington, MA • Since 2012 • Multiple locations across eastern Massachusetts and Warwick, Rhode Island locations
About
CareWell Urgent Care is a private, walk-in urgent care provider with seven U.S. locations, including Concord, NH (HQ). They offer fast, same-day treatment, testing, vaccinations, and virtual visits for both adults and children, with no appointment needed and extended hours. Services cover common illnesses and injuries (cold/flu, infections, fractures, cuts, rashes, allergies, etc.) and routine needs like physicals. The network emphasizes friendly, efficient care and affordability. Although Arlington is not listed among their highlighted locations, CareWell operates multiple offices across New England (RI, NH, MA, MA, MA).
Clinic Type
Urgent Care
Address
1400 Cambridge Street, Cambridge, MA 02138
Phone
(617) 714-4534
customerservice@carewelluc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (Virtual Urgent Care)
Services Offered
Technology & Equipment
Insurance & Payment
Not all insurance provides the same co-pay for urgent care; verify with plan. Medicare accepted.
cash, credit/debit cards, insurance
Languages Spoken
—
Pricing
FAQs
What insurances are accepted?
CareWell accepts all major insurance plans and Medicare; not all insurance co-pays are the same.
Do you offer virtual urgent care?
Yes, Virtual Urgent Care is available for Massachusetts families.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (across multiple locations): 4.4/5 stars (941 reviews (aggregate))
- Better Business Bureau (BBB): Not BBB Accredited; failures to respond to complaints noted (N/A)
Patients praise
- Friendly and professional medical staff
- Efficient and knowledgeable care for acute issues (e.g., lacerations)
- Helpful and polite bedside manner
- Clean facility environment
Common complaints
- Long wait times despite appointments or low patient volume
- Frustration with administrative or sign-in systems
- Issues with follow-up, prescriptions, or communication after the visit
- Reports of being turned away or denied certain services
- Complaints regarding billing or outstanding balances
"I had a great experience at CareWell Urgent Care Lexington. All administrative staffs and medical professionals are kind, thoughtful, attentive, responsive, professional, and excellent at providing the medical care I needed."
— LocalityBiz (Lexington location review)"My 80 year old husband walked in with positive covid test. They gave him a covid test, and it too was positive. But they would not prescribe paxlovid or anything else because they were not his primary care physician. We were new to this area and did not yet have a doctor. Crazy. Terrible experience."
— Boston Consumers' Checkbook (Needham location review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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