Suburban Associates in Ophthalmology

Ophthalmology • Arlington Heights, IL

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About

Suburban Associates in Ophthalmology is a private ophthalmology group based in Arlington Heights, Illinois, with five office locations in Illinois (Arlington Heights, Elk Grove Village, Hoffman Estates). They offer comprehensive eye care including LASIK, laser refractive surgery, eye exams, glaucoma management, and eyewear. patients. Notable recent update: three surgeons joined to offer adjustable outcomes with the Light Adjustable Lens. Contact numbers and locations are available on their site.

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Clinic Type

Ophthalmology (multi-location group)

Address

Arlington Heights Medical Center, 1100 West Central, Suite 205, Arlington Heights, IL 60005; St. Alexius Medical Center, 1555 Barrington Road, Bldg. #3, Suite 3150, Hoffman Estates, IL 60169; Alexian Brothers Medical Center, 800 Biesterfield Road, Eberle Bldg., Suite 710, Elk Grove, IL 60007

Phone

(847) 253-4040

Email

—

Opening Hours

8:00 am - 5:00 pm

Website

https://www.saoeyes.com/

Telehealth

not specified

Services Offered

laser refractive cataract surgery
cornea surgery
LASIK
eye exams
glaucoma care
photorefractive keratectomy (PRK)
contact lenses
glasses
and more

Insurance & Payment

various insurance plans

We support a variety of insurance plans to ensure services are affordable

Pay online, In-person payment, Online Pay portal

Languages Spoken

English

FAQs

What are the office hours?

8:00 am - 5:00 pm (hours may vary by location). By appointment only.

Where are the office locations?

Arlington Heights Medical Center, Hoffman Estates (St. Alexius Medical Center), and Elk Grove (Alexian Brothers Medical Center).

How can I schedule an appointment?

Ready to Schedule? Call (847) 253-4040 or use the website to request an appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD (Dr. Mark Piotrowski): 4.5 out of 5 (30 ratings)
Yelp (Arlington Heights listing): Horrible/poor feedback in highlighted review excerpts (N/A (snippet indicates reviews exist but count not provided))
Unilocal (Arlington Heights listing): Mixed: one positive mention of thorough exam/staff; other complaint about scheduling/account issues (3 reviews)
Unilocal (Elk Grove Village listing): Mostly negative in excerpts (long waits, alleged note fabrication/incompetence) (4 reviews)

Patients praise

Some doctors are described as knowledgeable and personable
Thorough exams and clear communication/answered questions in at least some feedback
Staff described as courteous/helpful and explaining details in some experiences

Common complaints

Long wait times for appointments/exams
Unprofessional or uncaring staff behavior in some reviews
Administrative/billing issues (e.g., account in collections; staff/account problems)
Potential clinical/communication concerns reported (e.g., alleged fabricated notes; lack of responsiveness)

"“Horrible service with non caring staff. Super long waits for appointment dates over 2 months. Very unprofessional.”"

— Yelp – Suburban Associates in Ophthamology (Arlington Heights)

"“Dr. Greg and his staff are superb… [and] Dr Nelson is a glaucoma specialist…”"

— MapQuest – Suburban Associates in Ophthamology (content reposting Yelp excerpts)

"“I was looking for an ophthalmologist for a regular eye exam… The technician performed an external eye acuity exam and the ophthalmologist a thorough inspection. The staff was friendly, helpful and explained everything in details.”"

— Unilocal – Suburban Associates In Ophthamology (Arlington Heights)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].