Keck Medicine of USC

Orthopedics • Arcadia, CA • 1 (Arcadia) locations

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About

The Methodist Hospital of Southern California (now USC Arcadia Hospital) is a nonprofit hospital in Arcadia, California. It has a 348-bed capacity, serves the central San Gabriel Valley, and emphasizes holistic patient care (emotional/spiritual and physical needs). The facility is part of USC Keck Medicine and is headquartered at 300 W. Huntington Drive, Arcadia, CA 91007, with additional presence in the area. Contact: info@methodisthospital.org; phone: 888-388-2838 or 626-898-8890.

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Clinic Type

Orthopedics

Address

488 E. Santa Clara St., Suite 101, Arcadia, CA 91006

Phone

(626) 574-2710

Email

pfscustomerservice@med.usc.edu

Opening Hours

Hours Open - until 4:30 PM

Website

https://www.keckmedicine.org/locations/488-e-santa-clara-st-arcadia/

Telehealth

Telehealth appointments are available.

Emergency Care

Call 911 or go to the nearest emergency room.

Services Offered

Orthopedics

Insurance & Payment

Most insurance plans
Most insurance plans (unspecified)

To confirm whether your specific insurance is accepted, call (818) 952-4730 or visit the insurance page.

Online Bill Pay, Customer Service for billing questions

Languages Spoken

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FAQs

What should I bring with me when I come to the clinic?

Bring your ID and insurance information.

What if I need to make an appointment or inquire about a bill?

Please contact the Customer Service Department at (855) 532-5729. Additionally, Keck Medicine of USC offers an Online Bill Pay service for your convenience.

What insurance plans do you accept?

Keck Medicine of USC accepts most insurance plans. To confirm whether your specific insurance is accepted, please call (818) 952-4730 or visit our insurance page.

What should I do if I experience a medical emergency after I get home?

Call 911 or go to the nearest emergency room.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Zocdoc (for Dr. Alan Lee): 4.94/5 (16 reviews)
U.S. News & World Report (aggregate patient experience): 4.2 - 5/5 (62 reviews)

Patients praise

Attentive and compassionate care
Knowledgeable and expert physicians
Professional and friendly staff
Comfortable and efficient office environment
Effective shared decision-making process

Common complaints

While generally positive, some patient feedback mentions standard office interaction aspects; there are no major, widespread negative themes or complaints identified in the provided sources.

"I had a really great experience being seen by Dr. Lee. He was very attentive and listened to my issue and seemed very compassionate and was very knowledgeable. His mannerisms put me at ease and I felt very comfortable being seen by him, and his staff. His office and practice has set the bar very high."

— Zocdoc patient review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].