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Internal Medicine in Amherst, MA - Primary Care | Physicians, Amherst

Internal Medicine in Amherst, MA - Primary Care | Physicians

Internal Medicine • Amherst, MA

About

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Clinic Type

Internal Medicine

Address

150 Infirmary Way, Amherst, MA 01003

Phone

413-577-5000

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Internal%20Medicine/near/Amherst%2C%20MA?page=1

Services Offered

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Team

  • Sarah L Goff, Internal Medicine, Pediatrics — MD, PhD
  • Charles D Hinckley, Internal Medicine, Pediatrics — MD
  • Gregory W Little — MD
  • Mark Novotny — MD
  • Jared Andrew Bradshaw, Pediatrics, Internal Medicine — DO
  • Denise A Spence — MD
  • Yarima S Santiago — MD
  • Shiva Rastegar, MD — DO

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. Denise A. Spence): 4.7/5 (425 ratings (148 reviews))
  • Healthgrades (Dr. Michelle Duffelmeyer): 4.3/5 (3 reviews)
  • WebMD (Dr. Emily Marsters): 3.0/5 (13 ratings)
  • Healthgrades (Dr. Leora Cohen-McKeon): 3.4/5 (5 reviews)
  • Healthgrades (Dr. Jessica Bossie): 3.7/5 (Not explicitly stated)

Patients praise

  • Some patients find specific physicians caring, kind, and knowledgeable
  • Appreciation for thorough medical testing and clear explanations when they occur
  • Positive experiences with staff courtesy and demeanor in certain practices

Common complaints

  • Perceived lack of listening or empathy from providers
  • Appointments feeling rushed or disorganized
  • Concerns over diagnostic accuracy or medical decision-making
  • Staff issues, including high turnover and unresponsiveness
  • Difficulty with follow-up communication and referrals

"Care provider is always in a rush. The care provider never seems to actually be listening."

— Mass General Brigham (Dr. Denise A. Spence)

"She is very kind, caring and concerned about whatever is bothering me. She doesn't rush the visits."

— Healthgrades (Dr. Jessica Bossie)

"Dr. Bradshaw has been the best primary care doctor that I have had in 15 years... He has been kind, understanding and respectful."

— Healthgrades (Dr. Jared Bradshaw)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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