UPMC Altoona Ear, Nose & Throat
Ear, Nose & Throat (ENT) • Altoona, PA
About
The page describes UPMC Altoona, a nonprofit health system (formerly Altoona Regional Health System) serving Blair County, PA and surrounding areas. It operates two hospital campuses (Altoona Hospital Campus and Bon Secours Campus) with a combined 497 beds, more than 200 years of healthcare experience, 300+ physicians, ~4,000 caregivers, and 600 volunteers. Headquartered in Altoona, it serves over 20 Central Pennsylvania counties. Key leadership includes President Fred Thursfield and Director of Quality Management Sandra Kozielec. Contact: info@altoonaregional.org; main phones 814-889-2011, 412-647-8762, 800-533-8762. Locations include 2500 Seventh Ave, 620 Howard Ave (HQ), Altoona, PA 16601-16602.
Clinic Type
Ear, Nose & Throat (ENT)
Address
UPMC Outpatient Center, 800 S. Logan Blvd., Suite 3100, Hollidaysburg, PA 16648
Phone
814-889-4300
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: positive
- UPMC Provider Profile (Dr. Elliott J. Bilofsky): 4.6 out of 5 stars (280 ratings, 48 reviews) (48 reviews)
- UPMC Provider Profile (Courtney Taylor Chamberlain, PA-C): 4.8 out of 5 stars (226 ratings, 44 reviews) (44 reviews)
- UPMC Provider Profile (Dr. Yi How Kao): 4.7 out of 5 stars (39 ratings, 10 reviews) (10 reviews)
- UPMC Provider Profile (Dana M. Harris, PA-C): 4.9 out of 5 stars (118 ratings, 40 reviews) (40 reviews)
- UPMC Provider Profile (Rachel DeStefano, PA-C): 4.9 out of 5 stars (236 ratings, 68 reviews) (68 reviews)
Patients praise
- Providers and physician assistants are frequently described as thorough, kind, and compassionate
- Clear explanations of procedures, conditions, and treatment options are often praised
- Positive experiences with pediatric patients noted frequently
- Efficient and professional office staff and appointment management
Common complaints
- Some reports of perceived arrogance or irritation by certain providers
- Instances of patients feeling dismissed or that concerns were not fully addressed
- Occasional reports of argumentative behavior or lack of personal attention
"Dr. Bilofsky was wonderful . I was very pleased with every aspect of my visit!"
— UPMC Patient Review"Both the doctor and the pA were very kind. They explained procedures and options very well."
— UPMC Patient Review"Rachel Destafano is the best ENT I've ever had and I have went through 4 other ENT's before finding her and I travel a good hour or more just to see her bc she out performs others in her field."
— UPMC Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other ear, nose & throat (ent) clinics in Altoona, or search the full directory by insurance, ratings, and more.