Community Providers - Health and Wellness Center

Behavioral Health • Altoona, PA • 1 (Health and Wellness Center, Penn State Altoona) locations

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About

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Clinic Type

Behavioral Health

Address

500 East Chestnut Ave, Altoona, PA 16601

Phone

814-943-0414

Email

healthandwellness@psu.edu

Opening Hours

Walk-in for intakes: Monday–Friday from 8:00–11:00 a.m.

Website

https://altoona.psu.edu/offices-divisions/student-affairs/health-wellness/counseling-psychological-services/community-providers

Telehealth

Telehealth available

Emergency Care

Not specified

Services Offered

Individual Counseling
Blended Case Management
Drug and Alcohol Services
Medication Management
Peer Support
Group Counseling

Team

UPMC Behavioral Health of the Alleghenies — Clinic

Insurance & Payment

Most health insurance
Highmark
UPMC
UBH
Geisinger
Optum
Magellan
Aetna
All commercially available insurances (general statement)

Does not accept Tricare, Medicare, Aetna. Blue Cross requires a scheduled appointment for intakes.

Telehealth, in-person appointments, waitlist with resources (as applicable)

Languages Spoken

English

FAQs

What services are offered?

Individual Counseling, Blended Case Management, Drug and Alcohol Services, Medication Management, Peer Support.

What is the intake policy?

Walk-in intakes available Monday–Friday 8:00–11:00 a.m.

Contact the Health and Wellness Center

814-949-5540 Fax: 814-949-5731 [email protected]

Awards & Accreditations

Not specified in the provided excerpt

Social Media

Tiktok Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Community Pharmacy Compounding and Wellness Center): 4.7/5 (148 reviews)
UPMC (Dr. Robert D. Sullivan): 4.9/5 (48 reviews)
Healthgrades (Brett Beech, PA): 5.0/5 (86 reviews)
Birdeye (Pioneer Medical PA): 4.9/5 (41 reviews)
Yahoo Local (UPMC Mainline Medical Associates): 2.0/5

Patients praise

Knowledgeable and caring individual physicians and PAs
Friendly and attentive clinical staff at specific locations
Clean and professional facilities reported by some patients
Thorough examinations where patients feel heard

Common complaints

Delays in patient care due to late receipt of documents from community providers
Reports of rude front desk staff at some local facilities
Complaints regarding lack of thoroughness or rushing during appointments

"Dr Robert Sullivan is a top notch physician. He is a very caring doctor & I never feel like I am rushed through my visits with him."

— UPMC Provider Review

"Staff is always very rude and every provider there doesn't seem to care about anything but their paycheck. They all rush in and out of your room barely listening to..."

— Yahoo Local Review

"Leaders and primary care staff also said community providers did not send patients’ medical documents to facility providers in a timely manner."

— VA Office of Inspector General Report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.