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St. Luke's Internal Medicine, Allentown

St. Luke's Internal Medicine

Internal Medicine • Allentown, PA • Since 1872

About

St. Luke’s University Health Network offers Internal Medicine care at its Allentown campus (Allentown, PA). Key points: - Part of St. Luke’s University Health Network, a non-profit health system based in Bethlehem with multiple campuses and services. - Allentown presence includes medical professionals and affiliated departments under the network’s umbrella, including internal medicine as part of its primary care and hospital services.

Clinic Type

Internal Medicine

Address

1901 Hamilton Street, Suite 300, Allentown, PA 18104

Phone

610-628-7900

Email

mystlukes@sluhn.org

Opening Hours

Mon-Fri 7:30AM - 5:00PM

Emergency Care

If life-threatening, call 911; after-hours calls directed to on-call physician

Services Offered

  • Internal Medicine
  • Primary Care
  • Family Medicine

Team

  • Mary B. Pollard — CRNP East
  • Victor J. Powers — MD East
  • Juan M. Sanchez — MD East
  • Max E. Widawski — DO East

Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours?

- Monday 7:30AM - 5:00PM - Tuesday 7:30AM - 5:00PM - Wednesday 7:30AM - 5:00PM - Thursday 7:30AM - 5:00PM - Friday 7:30AM - 5:00PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 1/5 stars (1 review (St. Luke's West Allentown Primary Care))
  • Birdeye: 4.3/5 stars (39 reviews (St. Luke's Bethlehem Internal Medicine))
  • Various Hospital Quality Ratings sites: Highly rated for hospital safety and clinical excellence (e.g., Leapfrog 'A' Grade, America's Best Hospitals) (N/A (Hospital level))

Patients praise

  • Instances of caring, attentive, and professional individual provider care
  • Efficiency in specific settings like vaccine administration systems
  • Positive feedback regarding individual physicians for communication and professionalism

Common complaints

  • Communication issues, such as difficulty reaching staff by phone or long hold times
  • Perception of unorganized or inconsiderate administrative processes
  • Concerns regarding medical correspondence management by office staff instead of clinical staff
  • Reports of rude or condescending office personnel
  • Concerns regarding lack of urgency or responsiveness in hospital settings

"Staff is often rude and the Practice Administrator does not call you when you request to discuss any complaints or concerns."

— Healthgrades review of St. Luke's West Allentown Primary Care

"Can't even call them w/o waiting an hour ... St.lukes is a disgrace these days"

— LocalityBiz review of St. Luke's Northern Valley Primary Care

"Patients describe Dr. Astha Agarwal as a caring and attentive physician who listens carefully and takes ample time to explain health matters, making them feel well cared for and informed."

— Vitals profile for Dr. Astha Agarwal

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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