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Primary Care in Allen, TX, Allen

Primary Care in Allen, TX

Geriatrics • Allen, TX

About

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Clinic Type

Geriatrics

Address

4461 Coit Rd Ste 307, Frisco, TX, 75035

Phone

469.800.6230

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/service-area/allen-tx/primary-care

Services Offered

  • Geriatrics

Team

  • Baylor Scott & White Geriatrics - South Frisco — Clinic

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Awards - Baylor Scott & White Geriatrics – South Frisco

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Google/Birdeye: 4.7/5 (717)
  • Express Family Clinic: 4.88/5 (312)
  • Family Care & Wellness: 4.92/5 (62)
  • Healthgrades (Dr. Sabzali): 4.3/5 (108)
  • Birdeye (Richard L Grandjean, MD): 3.2/5 (31)

Patients praise

  • Compassionate, attentive, and caring physicians
  • Good listening skills and bedside manner
  • Thorough evaluation of health concerns
  • Convenient access (telehealth, Saturday hours, walk-in availability)
  • Friendly and helpful support staff (in some clinics)

Common complaints

  • Difficulty with front desk staff (rudeness, unresponsiveness)
  • Long wait times for appointments or in the office
  • Communication issues (not returning calls, portal delays)
  • Concerns about feeling rushed during consultations
  • Perceived focus on financial gain or unnecessary testing over patient care

"His bedside manner and how much he cares is unbelievable. My health has declined much in this time but this staff is unbelievable."

— Patient at Express Family Clinic

"Dealing with Dr. Grandjean and his staff was an utter nightmare. His receptionist is prone to rolling her eye and talking nasty to patients."

— Patient review for Dr. Grandjean

"I would appreciate Dr going through the test result with patient and come prepared, appreciate if they can discuss on next step, meds details, front desk to response and even in portal."

— Patient review for Family Care & Wellness

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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