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Russell Medical, Alexander City

Russell Medical

Primary Care • Alexander City, AL • Since 1923

About

Russell Medical in Alexander City, Alabama is a not-for-profit, acute-care hospital with a long-standing history (founded 1923) and a mission focused on quality care. Key details: - Location: 3316 Highway 280, Alexander City, AL 35010 (main campus near Lake Martin) - Organization: Not-for-profit healthcare provider; part of UAB Health System since January 2020 - Recognition: Accredited by The Joint Commission since 1959; consistently ranked among top Alabama hospitals - Services: Modern, high-quality care with advanced technology and skilled providers - Contact: Main line available at 256-329-7100

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Clinic Type

Primary Care

Address

Alexander City, Alabama

Phone

256-329-7100

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://russellcares.com/

Services Offered

  • Primary care
  • Advanced imaging
  • Specialty care
  • Trusted primary care physicians

Technology & Equipment

  • Advanced imaging
  • cutting edge technology
  • The Joint Commission accreditation (1959)
  • UAB Health System affiliation (2020)

Insurance & Payment

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Languages Spoken

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Social Media

Facebook

Photos

Russell Medical — photo 1 of 3Russell Medical — photo 2 of 3Russell Medical — photo 3 of 3

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6 out of 5 stars (3,847)
  • Birdeye (Emergency Room specifically): 3.7 out of 5 stars (201)
  • Healthgrades: 71% (patients who would definitely recommend) (Not explicitly stated total count)
  • Medicare Care Compare: 86% (patients who gave a rating of 9 or 10) (Not explicitly stated total count)

Patients praise

  • Caring and compassionate nursing staff
  • Professional medical care and treatment
  • Efficient emergency room services mentioned by some patients
  • High rates of patient recommendations

Common complaints

  • Specific complaints about rude or dismissive emergency room staff
  • Concerns regarding cleanliness of rooms and floors
  • Occasional reports of perceived misdiagnosis or inadequate treatment planning

"We’ve never had a bad experience. Staff have always been caring and professional. Most recently, my wife spent 3 days there... Couldn’t have asked for more professional yet caring attention."

— Birdeye review

"Spent most of Thursday in the ER. Staff were very supportive and thorough. So thankful for their care."

— Birdeye review

"ER doctor was rude, dismissive and very unprofessional. The nurse assisting him was helpful."

— Yelp review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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