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Russell Medical, Alexander City

Russell Medical

Internal Medicine • Alexander City, AL • Since 1923

About

Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.

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Clinic Type

Internal Medicine

Address

Alexander City, Alabama

Phone

256-329-7100

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://russellcares.com/

Services Offered

  • Internal Medicine
  • primary care
  • specialty care
  • imaging and specialty care (as per highlights)

Technology & Equipment

  • advanced imaging
  • cutting edge technology
  • accreditation by The Joint Commission (since 1959)
  • electronic patient portals (implied)
  • EMTALA/Non-Discrimination policies (from links)

Insurance & Payment

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Languages Spoken

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Social Media

Facebook

Photos

Russell Medical — photo 1 of 3Russell Medical — photo 2 of 3Russell Medical — photo 3 of 3

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6/5 (3,847)
  • U.S. News & World Report (Patient Experience): 3/5
  • Vivian Health: 3.7/5 (11)

Patients praise

  • caring and professional nursing and medical staff
  • compassionate patient care
  • high patient recommendation rates
  • generally positive patient experience ratings relative to national averages

Common complaints

  • some reports of rude or unprofessional behavior by ER staff
  • isolated incidents of administrative or record-keeping issues
  • potential for post-discharge complications according to national benchmarking

"We’ve had numerous experiences with RMC. We’ve never had a bad experience. Staf have always been caring and professional."

— Birdeye user review

"Would not recommend a few years ago they lost my record of one of my visits. ER doctor was rude, dismissive and very unprofessional."

— Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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