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Russell Medical, Alexander City

Russell Medical

Emergency Medicine • Alexander City, AL • Since 1923

About

Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.

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Clinic Type

Emergency Medicine

Address

Alexander City, Alabama

Phone

256-329-7100

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://russellcares.com/

Emergency Care

Emergency Medicine

Services Offered

  • Emergency Medicine
  • Primary Care
  • Imaging and specialty care

Technology & Equipment

  • advanced imaging
  • cutting edge technology

Team

  • Russell Medical team, Not specified — Emergency Medicine Clinic

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Joint Commission accreditation since 1959

Social Media

Facebook

Photos

Russell Medical — photo 1 of 3Russell Medical — photo 2 of 3Russell Medical — photo 3 of 3

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (aggregated): 4.6/5 stars (3,847 reviews)
  • Medicare/CMS HCAHPS: 3/5 stars (CMS HCAHPS based) (223 completed surveys)
  • Vivian Health: 3.7/5 stars (11 reviews)

Patients praise

  • caring and professional nursing staff
  • high patient willingness to recommend the facility (ranging from 71% to 88% in various reports)
  • good overall patient experience ratings (often rated 9/10 by a significant majority of patients)

Common complaints

  • instances of rude or unprofessional behavior, particularly in the emergency department
  • occasional shortcomings in doctor communication compared to national averages

"We’ve never had a bad experience. Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great."

— Birdeye user review

"ER doctor was rude, dismissive and very unprofessional. The nurse assisting him was helpful."

— Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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