Gastroenterology Albany Medical Center

Gastroenterology • Albany, NY • 1 location locations

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About

Albany Medical Center, part of the Albany Med Health System, is northeastern New York’s only academic medical center and a major regional employer. It operates a 766-bed hospital with a top-tier emergency department, trauma center, pediatric ER, intensive care units (adult and pediatric), and organ transplant services. The affiliated Albany Medical College produces over 200 new physicians annually and leads a substantial biomedical research enterprise and a large physician practice (over 500 doctors). The system serves northeastern New York and western New England as a not-for-profit, regionally governed network. For gastroenterology, Albany Medical Center is the primary regional academic center with comprehensive GI services integrated into its multispecialty care offerings.

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Clinic Type

Gastroenterology

Address

43 New Scotland Ave., James J. Barba Physicians Pavilion (A Building) Floor 4, Albany, NY 12208

Phone

518-262-6470

Email

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Opening Hours

M-F 8 a.m. - 4:30 p.m.

Website

https://www.albanymed.org/location/gastroenterology-albany/

Telehealth

https://www.albanymed.org/care-treatment/telehealth/

Services Offered

Digestive & Liver
Gastroenterology

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours?

M-F 8 a.m. - 4:30 p.m.

Referral Fax

518-262-6470

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Albany Med Gastroenterology: Xinjun (Cindy) Zhu MD): 3.3/5 (30 reviews)
Birdeye (Albany Gastroenterology Consultants PC): 4.6/5 (1,435 reviews)

Patients praise

Patients often praise individual physicians and nurse practitioners for their kindness, knowledge, and professionalism
Positive outcomes for procedures such as colonoscopies and endoscopies, with staff helping to calm nerves
Some patients report feeling well-cared for and heard by specific providers
Efficient and professional check-in processes mentioned in some instances

Common complaints

Difficulty scheduling appointments or reaching office staff by phone
Concerns regarding unprofessional or rude behavior by office staff and management
Reports of long wait times for appointments and responses
Dissatisfaction with communication regarding insurance, medication approvals, and lab results
Negative experiences with specific providers regarding bedside manner or perceived dismissiveness

"I am not a patient..my wife is.. but what an incredible experience..so kind , professional and caring..procedure was with Dr. Hasak but the staff from the receptionist to the nurse were so awsome"

— Birdeye review for Albany Med Gastroenterology

"But the Gastroenterology Department is run like a free clinic in a third world country. Every time I saw a different nurse, resident, or random doctor who did not have time to even glance at my medical history..."

— Birdeye review for Albany Med Gastroenterology (Dr. Asra Batool)

"He's rude and arrogant. Talks to you like your stupid... No one will respond to your calls or portal messages. Terrible experience."

— Healthgrades review for Dr. Jeffrey Gerson

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.