Alameda, CA Family Doctors - Sutter Health
Primary Care • Alameda, CA
About
- Organization: Sutter East Bay Medical Group (SEBMG), a multi-specialty group and part of Sutter Health. - Focus: Offers primary care services (family medicine, internal medicine), along with specialty care and hospital-based services across the East Bay. - Location relevance: Headquarters in Oakland with a Berkeley office; SEBMG is part of the Sutter Health network serving Alameda County communities, including Alameda and nearby areas. - Services for primary care: Family medicine and internal medicine tracks for adults and children, plus access to urgent care and hospitalist services when needed. - Careers/opportunities: Active recruitment with physician opportunities listed under Sutter Health – SEBMF (link provided in the official careers page). - Contact/locations: Two offices in the United States (Oakland HQ at 350 Hawthorne Ave, Oakland, CA 94609, and a Berkeley area location). While Alameda-specific office details aren’t listed, SEBMG operates within the Bay Area network and serves Alameda County. If you’re specifically seeking a family doctor in Alameda, CA within Sutter Health, you may want to: - Check SEBMG’s official physician opportunities page for Alameda-area primary care physicians. - Use Sutter Health’s physician finder to locate family doctors in Alameda or nearby Oakland/Berkeley clinics. - Verify each doctor’s location, languages spoken, and appointment availability.
Clinic Type
Primary Care
Address
Alameda, CA
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Official Site (Dr. Ella Khan): 5/5 (393 reviews)
- Sutter Health Official Site (Dr. Katrina R Koslov): 4.9/5 (520 reviews)
- Sutter Health Official Site (Dr. Aditi J Shastri): 4.9/5 (245 reviews)
- Sutter Health Official Site (Dr. Elaine D. Lee): 4.9/5 (261 reviews)
Patients praise
- Some individual doctors are described as tentative and caring by patients even when the organization is criticized
Common complaints
- Difficulties with billing departments, including overcharges and lack of transparency
- Challenges navigating the complaint and grievance process
- Reports of inefficient or rude administrative and support staff
- Difficulties with appointment scheduling and long wait times
- Frustrations with the online patient portal's limitations
"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."
— Better Business Bureau review of Sutter Health"an inadequate grievance and complaint process. When you are able to contact a patient advocate by leaving a phone message and receiving a return call, it’s only after days of playing phone tag that you speak to a rude and annoyed human being."
— Trustpilot review of Sutter HealthSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ella Khan | Family Doctor in Albany, CA | Sutter Health — Apr 14, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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