Jean & Milton Cooper Pavilion

I have questions about my billing and financial coverage. Who can help me?

We offer financial counselors in our Infusion Suite (Ste. 194) and in Radiation Oncology (Ste. G-90) that are happy to help you understand your coverage in those offices. Summit Oncology patients may call Matrix Patient Billing at 330.470.3700. If you have questions regarding potential co-pays or coverage for our Oncology Rehabilitation office, speak with their front desk staff at 330.375.7282 prior to starting therapy.

Who do I contact if I have questions about scheduling an appointment or changing an appointment that is already scheduled?

Please use the following numbers for scheduling questions or cancellations: Summit Oncology: 330.376.1043 Outpatient Oncology/Infusion Center: 330.375.6111 Radiation Oncology: For an appointment with a physician, dial 330.375.3557 Oncology Rehabilitation: 330.375.7282

Do you have a support group?

Yes, we offer a support group the last Wednesday of every month between noon and 1:30 pm. Patients, family members, friends, and long-term survivors are welcome. The group is facilitated by our outpatient oncology social worker, has no pre-set agenda, and may discuss any cancer or treatment type. Additionally, lunch is provided to each participant.

Yes, do you offer nutritional counseling?

Yes, our services include access to a registered dietitian for free consultations and follow-ups. Common concerns include weight loss or gain, a change in appetite, taste changes, fatigue while preparing meals.