Aiken Regional Medical Centers

Orthopedic Services • Aiken, SC

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About

Aiken Regional Medical Centers' Orthopedic Services in Aiken, South Carolina offers surgical and nonsurgical treatment for musculoskeletal conditions. Board-certified orthopedic surgeons provide total joint replacement, hip and knee replacement, arthroscopic surgery, foot and ankle surgery, hand surgery, spine surgery, sports medicine, and trauma treatment. The orthopedic team includes surgeons, anesthesiologists, physical therapists, and nurses coordinating care from preoperative through postoperative rehabilitation.

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Clinic Type

Orthopedic Services

Address

302 University Parkway, Aiken, SC 29801

Phone

803-641-5000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://aikenregional.com/services/orthopedic-surgery/

Services Offered

Orthopedic Surgery
Orthopedic Services

Team

Dr. Kalv, board-certified — board-certified orthopedic surgeon
Dr. Jesus Castillo, board-certified — board-certified orthopedic surgeon

Insurance & Payment

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Languages Spoken

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FAQs

ER Wait Times

ER Wait Times not available.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Timothy Shannon): 4.7/5 stars (209 reviews)
Healthgrades (Aiken Physicians Alliance Orthopedics): 1.0/5 stars (2 reviews)
WebMD (Dr. Richard Massie): 5.0/5 stars (188 reviews)
Healthgrades (Dr. R. Vaughan Massie): 5.0/5 stars (214 reviews)
Healthgrades (Dr. Justin Head): 4.8/5 stars (Not explicitly stated)

Patients praise

Highly skilled orthopedic surgeons with positive surgical outcomes reported by many patients
Physicians described as compassionate, knowledgeable, and thorough in explaining treatments and X-rays
Effective communication and professional demeanor among many top-rated providers
Efficient office environments noted by satisfied patients for some practices

Common complaints

Long wait times at some offices and the main hospital
Reports of rude or unhelpful front desk and administrative staff
Occasional frustrations with scheduling, appointment management, and paperwork policies
Concerns regarding patient pain management protocols and bedside manner with certain providers

"Dr. Shannon is very compassionate and caring... answered all my questions and provided me with a plan for healing."

— Healthgrades

"Patients consistently praise Dr. Richard Massie for his exceptional bedside manner, describing him as professional, caring, and friendly."

— WebMD

"Terrible service, rude staff, and arrogant doctor. The doctor has let my husband be in pain and probably caused further damage by sending him to physical therapy prior to proper investigation."

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].