West Texas Rehabilitation Center

Rehabilitation & Therapy • Abilene, TX • Since 1953 • 3 locations locations

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About

West Texas Rehabilitation Center (WTRC) is a private, non-profit 501(c)(3) organization founded in 1953 and headquartered in Abilene, Texas. It provides comprehensive rehabilitation and hospice care to all patients, serving thousands daily across multiple West Texas locations. Core services include outpatient physical therapy, occupational and speech therapy, audiology, orthotics/prosthetics, and hospice care, with additional offerings in nutrition, adult and pediatric therapy, and related supportive services. WTRC operates five offices (including its Abilene HQ) and emphasizes accessibility regardless of financial means.

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Clinic Type

Rehabilitation & Therapy

Address

4601 Hartford St, Abilene, Texas 79605, US

Phone

325-793-3400

Email

info@wtrc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://westtexasrehab.org/

Services Offered

outpatient rehabilitative care
hospice care
occupational therapy
physical therapy
speech therapy
hearing services
orthotics and prosthetics
employer-services
family-support-services
pacesetters
care coordination/medical social services
donor-supported care
grief support
community education
employment services
volunteer programs
education/training for students
patient information
providers information
medical programs/assistance

Insurance & Payment

—

donor-funded, donations accepted, private pay (likely)

Languages Spoken

—

Pricing

$3 million in donor sponsored care annually
850+ patients served daily

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Better Business Bureau (BBB): A+ (BBB Rating)" (N/A)
Birdeye: 4.7 out of 5 stars (315 reviews)
Healthy Hearing: 3 out of 5 stars (4 reviews)

Patients praise

High level of compassion and care from medical and hospice staff
Professionalism of therapists and clinical staff
Life-changing outcomes for patients, particularly in audiology and physical therapy services
Strong emphasis on community support and mission-driven care

Common complaints

Reports of rude or unhelpful staff at reception or during the appointment process
Occasional complaints regarding scheduling and communication difficulties
Internal staff reports of workplace environment issues, specifically in the hospice department, involving management and workload distribution

"During the most difficult time in our life you were there. There when we didn't know what to do or how to be. And for that we will forever be indebted."

— Family testimonial for hospice services

"Rarely do you see nurses like Sherry who show such compassion not only to the patient, but to family members (including my dads dog “Sassy”) as well."

— Family testimonial for Hospice of the Big Country

"The older lady at the front desk is very rude. We went ahead and rescheduled at the time but as soon as we got outside me and my daughter looked at each other and decided we didn't want to go to a place that had such rude staff."

— Patient review regarding hearing services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

West Texas Rehabilitation Center starts new chapter with groundbreaking ceremony — Feb 6, 2026
West Texas Rehab Center breaks ground on $87M, 133,000-square-foot Abilene facility — Feb 12, 2026
West Texas Rehab Center breaks ground on $87M, 133,000-square-foot Abilene facility — Feb 12, 2026
West Texas Rehabilitation Center breaks ground on new Abilene facility — Feb 9, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.