Patient First
Urgent Care • Aberdeen, MD • Since 1981 • 1 (Aberdeen) locations
About
Patient First is a U.S. chain of walk-in urgent care, primary care, and telehealth clinics. It offers no-appointment diagnosis and treatment for common illnesses, with services including urgent care, primary care, and telehealth. The company is headquartered in Glen Allen, Virginia, and operates 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey. It emphasizes same-day care through walk-ins and telehealth options, and has extended telehealth hours (daily 8am–6pm). The Aberdeen-specific query appears unrelated to Patient First’s listed footprint, which focuses on the U.S. locations above rather than Aberdeen in the U.K.
Clinic Type
Urgent Care
Address
995 Hospitality Way, Aberdeen, MD 21001-1755
Phone
306-7880
steve.sowers@patientfirst.com
Opening Hours
Open 8am - 8pm, 365 days a year
Telehealth
https://www.patientfirst.com/telehealth
Emergency Care
800-879-0136 for urgent medical concerns requiring immediate attention (Baltimore Urgent Care on-call physician)
Services Offered
Team
Insurance & Payment
Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.
Self-pay, Insurance
Languages Spoken
—
FAQs
What should I do in an emergency?
If you are having a medical emergency, please call 911 immediately.
What are the hours?
Open 8am - 8pm, 365 days a year.
Do I need an appointment?
Walk right in. No appointment necessary.
How can I contact for billing questions?
For non-urgent medical concerns such as billing questions, please call the center during regular hours of operation 8:00 a.m. to 8:00 p.m.
What if I have urgent medical concerns?
For urgent medical concerns that require immediate attention, and you have previously been seen as a patient at Patient First, please call the Baltimore Urgent Care on-call physician at (800) 879-0136.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 2.8 out of 5 stars (5 reviews (on Solv))
- Google (aggregate): 4.5 out of 5 stars (805 reviews)
Patients praise
- Fast and efficient service during off-peak hours
- Friendly and attentive staff and medical providers
- Comprehensive communication with regular primary care physicians
- Convenient availability including weekends and holidays
Common complaints
- Long wait times during busy periods
- Concerns regarding diagnostic accuracy and potential misdiagnoses
- Complaints about billing and registration processes
- Reports of poor staff communication or perceived mistreatment
"Always fast and efficient. I've never been there a total of an hour (walk in to walk out) except once during prime flu season when they were swamped. That occasion took 2 hours and was followed up by a very apologetic letter within a few days."
— Patient review on Solv Health"Charisse Davenport is a wonderful doctor! She cares about her patients and listens to what they have to say. Dr. Davenport always goes above and beyond to ensure her patients understand their diagnosis and puts them on track for a speedy recovery."
— Patient review on UrgentCareCenters.com"The last 2 times I took my wife here they misdiagnosed. Most recent was this past Saturday night... We got a phone call on Sunday saying that there was no pneumonia and asking her to come back in. Seriously?"
— Patient review on Medicals-Health.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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